Privacy
Policy.

Jaida Pixelora ("we", "us", "our") provides embroidery digitizing, vector conversion, and related production services. This Privacy Policy explains what information we collect when you use our website or submit a project, how we use it, and the choices you have.

By submitting a form, uploading artwork, or contacting us, you agree to the practices described in this policy.

Contact details you provide — such as name, company name, email address, and phone/WhatsApp number.

Project files — including artwork, images, logos, and source documents you upload for digitizing, vector conversion, or data entry.

Communication records — messages exchanged via our contact form, email, or WhatsApp.

Basic technical data — such as browser type and general usage patterns collected automatically to keep the site running smoothly.

To review your project, prepare quotations, and deliver production work.

To communicate with you about your project status, timelines, and quotations.

To process payments through the payment methods listed on our Contact page.

To improve our services and respond to support requests.

We do not sell, rent, or trade your personal information to third parties.

Files you upload are used solely for the purpose of completing your requested project. We treat client artwork and designs as confidential and do not share them outside our production team without your consent, except where required to showcase anonymized work with your prior approval.

Payments are handled through third-party payment providers (such as PayPal, Stripe, Razorpay, or your bank). We do not collect or store full card numbers or banking credentials on our own servers — these are processed directly by the relevant payment provider under their own privacy and security policies.

We retain project files and correspondence for as long as reasonably necessary to deliver the service, support revisions, and meet basic bookkeeping requirements. You may request deletion of your files and personal data at any time, subject to legal or accounting obligations.

Our website may use basic cookies or similar technologies to keep the site functional and to understand general traffic patterns. You can disable cookies through your browser settings; this may affect some site functionality.

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date below indicates the most recent revision.

Questions about this Privacy Policy can be sent to support@jaidapixelora.com, or via WhatsApp at +91 99130 79900.